Last updated: August 31, 2026

We want you to be happy with your purchase from RI Party Store! If something isn’t quite right, please reach out to us and we’ll be happy to help.

Need to Make a Return or Exchange?

Please contact RI Party Store before returning any items. Returns and exchanges are currently handled on a case-by-case basis.

Items should be unused, unopened, and in their original condition and packaging. Eligibility for a return or exchange may depend on the type of product purchased.

Some Items May Be Final Sale

Due to the nature of certain party products, some items may not be eligible for return or exchange. This may include:

• Inflated or used balloons
• Opened candy or food products
• Personalized or custom-made items
• Opened or used party supplies
• Clearance or final-sale merchandise

Have a Problem With Your Order?

If your order arrives damaged, incorrect, or you experience another issue with your purchase, please contact us as soon as possible.

We’ll review the situation and work with you to find an appropriate solution.

Questions?

Not sure whether your item can be returned or exchanged? Contact RI Party Store before bringing or sending the item back. We’re happy to help!

Our return and exchange guidelines are subject to change as we continue to develop our store policies.